Last updated: 10/29/2025
1.1 Personal Information: We collect information you provide directly, including name, email address, phone number, address, driver's license information, and financial information for credit applications.
1.2 Vehicle Information: When you inquire about or purchase a vehicle, we collect information about your current vehicle, trade-in details, and preferences.
1.3 Website Usage Data: We automatically collect information about your website usage, including IP address, browser type, pages visited, time spent on pages, and referring websites.
1.4 Communication Records: We maintain records of your communications with us, including phone calls, emails, chat messages, and in-person interactions.
2.1 Vehicle Sales and Services: To process vehicle purchases, arrange financing, handle trade-ins, schedule service appointments, and provide customer support.
2.2 Communication: To respond to inquiries, send appointment reminders, provide vehicle updates, and deliver important service notifications.
2.3 Marketing: With your consent, to send promotional materials, special offers, and information about new vehicles and services that may interest you.
2.4 Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
2.5 Website Improvement: To analyze website usage, improve user experience, and enhance our services.
3.1 Financial Institutions: We share credit information with banks, credit unions, and other lenders to process financing applications.
3.2 Service Providers: We may share information with trusted third-party vendors who provide services such as payment processing, background checks, and marketing assistance.
3.3 Legal Requirements: We may disclose information when required by law, court order, or to protect our rights and the safety of others.
3.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.
3.5 Consent: We may share information for other purposes with your explicit consent.
4.1 Security Measures: We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.
4.2 Employee Training: Our employees receive regular training on data privacy and security best practices.
4.3 Data Breach Response: In the event of a data breach, we will notify affected individuals and relevant authorities as required by law.
4.4 Limitation: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
5.1 Access and Correction: You may request to access, correct, or update your personal information by contacting us using the information provided below.
5.2 Marketing Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
5.3 Data Deletion: You may request deletion of your personal information, subject to legal and business requirements for record retention.
5.4 California Residents: California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what information is collected and the right to request disclosure of information sharing practices.
6.1 Cookies: Our website uses cookies to enhance user experience, remember preferences, and analyze website traffic.
6.2 Analytics: We use analytics services to understand how visitors interact with our website and improve our services.
6.3 Third-Party Tracking: Our website may include third-party tracking technologies for advertising and analytics purposes.
6.4 Cookie Management: You can control cookie settings through your browser preferences, though this may affect website functionality.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and applicable legal requirements.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the new Privacy Policy.
For questions about this Privacy Policy or to exercise your rights, please contact us:
Privacy Officer: privacy@Karzo.com
Phone: (555) 123-4567
Address: 123 Motor Avenue, Beverly Hills, CA 90210
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM PST